RVT- Customer Service Representative

***The incorrect email address was submitted, please use: [email protected]***

Registered Veterinary Technologist – Customer Service Representative
Location – Winnipeg, Manitoba

Innovative Veterinary Services is looking for a strong interpersonal RVT. If you are looking for a different experience, IVS is a swine based practice linked with a progressive food animal feed company, Standard Nutrition. Experience in large animal health, pharmaceutical industry, and/or nutrition is an asset, however, willing to train the right individual.
Must have the ability to dispense meds, assist the veterinarian with sample prep, reports, organizational diagnostics, client reports, and strong customer service skills. Must have exceptional attention to detail with regards to inventory. This is primarily an office based position.

Responsibilities:

  • Organization and preparation of animal health certifications ie. CQA, CPE, Export certificates
  • Opportunities to assist the veterinarian with diagnostic sampling on farm
  • Prepare samples to be sent to labs
  • Customer support in-person and over the phone
  • Accurately invoicing clients
  • Must have the ability to dispense prescription medications
  • Manage store inventory with weekly orders and monthly counts
  • Manage warehouse inventory with weekly orders and monthly counts
  • Actively contribute and participate with strategies to service and increase customer sales with new and existing clients
  • Pay attention to individual client needs
  • Daily Accountability Tasks
  • Accurately servicing and invoicing customers
  • Shipping and receiving orders
  • Dispensing prescription medications

Compensation:

  • Competitive salary based on experience
  • Benefits (Health, Dental, Vision, Life Insurance) and matching retirement savings plan (RRSP/DPSP)
  • Employee Discounts

Contact: Dr. Joel Ballard
Email: [email protected]