RVT – Customer Service Representative

Registered Veterinary Technologist – Customer Service Representative
Location – Winnipeg, Manitoba

Innovative Veterinary Services is looking for a strong interpersonal RVT. If you are looking for a different experience, IVS is a swine based practice linked with a progressive food animal feed company, Sollio Agriculture. Experience in large animal health, pharmaceutical industry, and/or nutrition is an asset, however, willing to train the right individual.

Must have the ability to dispense meds, assist the veterinarian with sample prep, reports, organizational diagnostics, client reports, and strong customer service skills. Must have exceptional attention to detail with regards to inventory. This is primarily an office based position.

Responsibilities:
Organization and preparation of animal health certifications ie. CQA, CPE, Export certificates
Opportunities to assist the veterinarian with diagnostic sampling on farm
Prepare samples to be sent to labs
Customer support in-person and over the phone
Accurately invoicing clients
Must have the ability to dispense prescription medications
Manage store inventory with weekly orders and monthly counts
Manage warehouse inventory with weekly orders and monthly counts
Actively contribute and participate with strategies to service and increase customer sales with new and existing clients
Pay attention to individual client needs
Daily Accountability Tasks
Accurately servicing and invoicing customers
Shipping and receiving orders
Dispensing prescription medications

Compensation:
Competitive salary based on experience
Benefits (Health, Dental, Vision, Life Insurance) and matching retirement savings plan (RRSP/DPSP)
Employee Discounts

Contact: Dr. Joel Ballard
Email: [email protected]

Position Closing Date: 12/01/2020